Contact
For 24-hour medical emergency help you can call the Flying Doctor directly on 1800 DRS FLY (1800 377 359) or dial 000.
These numbers are to be used ONLY in an emergency or if you do not have access to hospital services in your local area.
To talk to someone, call:
Lifeline 13 11 14
For rural areas -
Lifeline 13 11 14
or
NSW rural 24 hour mental health crisis line 1800 011 511.
Emergency
For 24-hour medical emergency help you can call the Flying Doctor directly on 1800 DRS FLY (1800 377 359) or dial 000.
These numbers are to be used ONLY in an emergency or if you do not have access to hospital services in your local area.
To talk to someone, call:
Lifeline 13 11 14
For rural areas -
Lifeline 13 11 14
or
NSW rural 24 hour mental health crisis line 1800 011 511.
Whether you’re a supporter, a patient, or a member of the community, we’re here to help you get in touch with the right team.
Donors & Supporters
If you have a question about a donation, regular gift, receipt, or would like to update your details, our Supporter Relations team would love to help.
> Call: 1300 669 569 (within Australia)
> International: +61 2 9941 8888
> Email: supporter@rfdsse.org.au
You can also use our online form to update your contact or payment details, but for help with regular giving requests, or if you’d prefer to speak with someone, please call or email the Supporter Relations team. Please allow up to three working days for changes to be processed on the form.
General enquiries
For all general questions about RFDS NSW/ACT, including our services, programs, or organisation:
> Phone: 02 9941 8859
> Email: enquiries@rfdsse.org.au
> Mailing Address: GPO Box 3537, Sydney NSW 2001
> Office Address: 418A Elizabeth St, Surry Hills NSW 2010
Gifts in Wills
If you are considering leaving a gift in your Will, or have questions about an existing bequest, our Gifts in Wills team is here to help.
Contact the Gifts in Wills team.
Corporate partnerships
For enquiries about corporate partnerships or sponsorships:
> Email: partnerships@rfdsse.org.au
Feedback, compliments & complaints
We welcome your feedback and take all comments seriously.
> Fundraising or marketing feedback: supporter@rfdsse.org.au
> Healthcare services feedback: consumerhealthfeedback@rfdsse.org.au
Privacy enquiries
If you have a question or concern about privacy:
> Email: privacy.officer@rfdsse.org.a
> View our Privacy Policy here.
Medical records requests
To request access to medical records:
> Email: medicalrecords@rfdsse.org.au
Careers
Interested in working with the Royal Flying Doctor Service?
> Email: careers@rfdsse.org.au
OTHER CONTACTS
> 24/7 non-emergency patient transport: 1300 612 000.
> Clive Bishop Medical Centre Broken Hill, 9am-5pm, Monday to Friday (08) 80 80 37 80.
Head of Corporate Affairs: Therese Raft
Email: therese.raft@rfdsse.org.au
Mobile: 0407 583 854
Communications Manager: Katie Alstead
Email: katie.alstead@rfdsse.org.au
Mobile: 0455 747 448
Communications Advisor: Taylor Jurd
Email: Taylor.jurd@rfdsse.org.au
Mobile: 0436 622 802
With so many RFDS bases and visitor centres across the country, we are presenting them on a map for ease of access and usability
See our bases and visitor centres